Yes, our offices and logistics centre are based in
Manchester allowing speedy dispatch to the UK and beyond. All of our customer
services are also based in our main office so you can speak to a representative
if you have any questions or problems.
Before any Apple Certified Refurbished product goes up for sale, it
undergoes a rigorous refurbishment process to make sure it’s up to Apple’s high
standards. It is also backed by Apple’s standard one-year limited warranty and
you have the option of purchasing AppleCare products to extend your coverage
further. Product comes in original Apple packaging, with an additional mark to
state Apple Certified Refurbished and comes with any accessories or peripherals
(e.g. chargers) that it would have included originally.
You can read about Apple Certified Refurbished and what it means in more
detail on Apple's website HERE.
While Apple do sell refurbished products themselves
they also select specialist retailers to stock and sell products in order to
reach more customers and allow their resources to focus on their latest models.
Apple at any time may not have stock availability for the model you are
interested in, whilst we can fulfil any product we have listed on our site and
ensure that we pass any savings onto you.
We are an online-only business, allowing us to
focus entirely on providing the best internet-shopping experience possible.
This means that we don't have a shop location and the only way to order from us
is through our website.
While we recommend using our website to securely place
orders to prevent possible errors with payment or delivery information, if you are
unable to use our site or would prefer to order over the phone this is fine.
Please use the number on our Contact Us page to reach our customer service team
who will be happy to help you.
We are currently unable to offer free delivery to Northern Ireland. Consequently customers wishing to have their orders shipped to Northern Ireland must choose this option when checking out and pay for delivery. If you are ordering to Northern Ireland and do not select the correct shipping option your order will not be sent until we can contact you and take the additional payment for shipping.
Yes, you can enter an alternative delivery address when placing your order. Please ensure that the payment method you are using is registered to the billing address or your order will not be processed successfully.